VeraLink / HospitalityHotels and resorts

For hotels and hospitality

Every guest, understood.

Concierge and guest services in the guest's own language, with every hold, deposit, and policy held to a meaning the guest can trust.

Concierge, in the guest's language
Conciergeไทย
ได้คืนเต็มจำนวน แต่หลังเวลา 18.00 น. ของวันพรุ่งนี้ จะไม่สามารถขอคืนเงินได้
Dinner cruise, 7:00 pm
Tap to readไม่สามารถขอคืนเงินได้

Non-refundable. After 6 pm tomorrow, cancelling brings no money back.

Confirm booking

Three ways in

From the ballroom to the room.

Start where your guests already are.

Meetings and eventsLive now
Ballrooms and conferences

Keynotes, banquets, and breakout sessions, live on every attendee's phone. We bring the equipment and the hotspots and stay on live tech support.

ConciergeEarly preview
The concierge desk

Tours, dining, and transport booked in the guest's language, with the terms that cost money marked.

Central conciergeExploring
One concierge, many properties

A central desk serving guests across properties: in the lobby, at the front desk, or in the room.

At the concierge desk

The answer the guest actually hears.

The guest asks in Thai. The concierge answers in English. Each reads the other in their own language, and the word that costs money is marked.

Guest, ไทยถ้ายกเลิกพรุ่งนี้เช้า จะได้เงินคืนไหมConcierge reads: If I cancel tomorrow morning, will I get my money back?
Concierge, EnglishYes, in full. It becomes non-refundable after 6 pm tomorrow.Guest reads: ได้คืนเต็มจำนวน แต่หลังเวลา 18.00 น. ของวันพรุ่งนี้ จะไม่สามารถขอคืนเงินได้
Receipt
Term
non-refundable
Direction
English to ไทย
Rendering
ไม่สามารถขอคืนเงินได้
Meaning
After that time, cancelling brings no money back.
Term set
Your property's term set, with its version and reviewer.

Next step

Bring VeraLink to your property.